Mercure Warszawa Centrum - Warsaw

ex. Holiday Inn Warsaw

48-54 Zlota Street, Warsaw, Poland, 00-120show map
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Highlights
9
SuperbBased on  1232 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Poland

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Overview

The contemporary Mercure Warszawa Centrum Hotel is a 4-star property set 1300 meters from Saxon Gardens. Offering accommodation in a 5-story historic building, the hotel was remodeled in 2001.

Located in a shopping area close to Rondo ONZ subway station as well as a museum, a tower and a church in Warsaw. The property boasts location within 1 km from Warsaw city center.

The hotel features an ideal location with proximity to palm trees and gardens.

A 15-minute drive will take guests to Frederic Chopin airport.

Rooms

This property has 336 individual guestrooms including superior queen room, apartment and standard twin room that are appointed with a mini bar, satellite TV, heating, a personal computer and a trouser press. Some rooms overlook the bay. The rooms come with elegant décor along with comfortable teak furniture.

Eat & Drink

Those staying at Mercure Warszawa Centrum Hotel can sit down to a hearty breakfast. Guests can also enjoy Polish meals at the small restaurant. The lobby bar serves snacks and sandwiches. Serving both food and drinks, Hard Rock Cafe Warsaw and Quick Steak & Music Bar & Grill are situated around 100 meters from the property.

A buffet breakfast is served at the price of PLN 65 per person per night. 

Services

Guests are offered to rent cars at Mercure Warszawa Centrum Hotel to discover the sites of Warsaw.

Relax

Leisure facilities in Mercure Warszawa Centrum Hotel include an indoor heated swimming pool, a library and a tennis court. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at PLN 89 per day.

The hotel staff speaks English, French, Spanish, Polish, Russian.

Number of floors:   5.  Number of rooms:   336.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

PLN 89 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Indoor heated swimming pool
  • Umbrellas
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Library

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 13 yearsExisting beddingFREEMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
National PhilharmonicNational Philharmonic2300 ft
Warsaw Central Railway StationWarsaw Central Railway Station700 ft
Warsaw Central Railway StationWarsaw Central Railway Station1000 ft
Warszawa Ochota Railway StationWarszawa Ochota Railway Station2700 ft
Rondo One Conference CentreRondo One Conference Centre700 ft
Golden TerracesGolden Terraces400 ft
Norblin MuseumNorblin Museum2300 ft
Centrum Subway StationCentrum Subway Station1700 ft
Swietokrzyska Subway StationSwietokrzyska Subway Station2300 ft
Fragment of Ghetto Wall Fragment of Ghetto Wall 600 ftul. Zlota 60
Palace of Culture and Science Palace of Culture and Science 1400 ftplac Defilad 1
Nozyk Synagogue (Synagoga Nozykow) Nozyk Synagogue (Synagoga Nozykow) 2000 ftul. Twarda 6
Grzybowski Square Grzybowski Square 2100 ft WarsawPoland
Tomb of the Unknown Soldier (Grob Nieznanego Zolnierza) Tomb of the Unknown Soldier (Grob Nieznanego Zolnierza) 4400 ftPl. Pilsudskiego
Holy Cross Church (Kosciol Swietego Krzyza)Holy Cross Church (Kosciol Swietego Krzyza)4700 ftKrakowskie Przedmiescie 3
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Hard Rock Cafe WarsawHard Rock Cafe Warsaw200 ftul. Zlota 59
Brasseire, Restauracja hotelu Holiday Inn WarszawaBrasseire, Restauracja hotelu Holiday Inn Warszawa100 ftul. Zlota 48/54
Zlota KaczkaZlota Kaczka200 ftul. Zlota 59
Planet SushiPlanet Sushi200 ftUl. Zlota 59
Quick Steak & Music Bar & GrillQuick Steak & Music Bar & Grill200 ftul. Zlota 59
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Łazienki PalaceŁazienki Palace1.8 mi
BarbakanBarbakan1.4 mi
Ujazdów CastleUjazdów Castle1.7 mi
Warsaw International ExpocentreWarsaw International Expocentre1.4 mi
Galeria na Kole Conference CentreGaleria na Kole Conference Centre2.5 mi
Nowy Świat StreetNowy Świat Street4000 ft
Warsaw University of TechnologyWarsaw University of Technology4300 ft
Warsaw Stock ExchangeWarsaw Stock Exchange5000 ft
University of WarsawUniversity of Warsaw1.0 mi
Monument of Nicolaus CopernicusMonument of Nicolaus Copernicus4700 ftKrakowskie Przedmiescie
Krakowskie PrzedmiescieKrakowskie Przedmiescie1.0 miKrakowskie Przedmiescie
Presidential Palace (Palac Prezydencki)Presidential Palace (Palac Prezydencki)1.0 miUl. Krakowskie Przedmiescie 46/48
Pawiak Prison MuseumPawiak Prison Museum1.1 miUl. Dzielna 24/26
Castle Square (Plac Zamkowy) Castle Square (Plac Zamkowy) 1.2 miJunction ul. Miodowa and Krakowskie Przedmiescie
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Getting around
Airports
Frederic Chopin (WAW)4.7 mi
Modlin (WMI)21.2 mi
Train
Warsaw Central Railway Station1000 ft
Warszawa Główna1000 ft
Underground
Rondo ONZ Metro Station1400 ft
Centrum Subway Station2000 ft
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Reviews
8.6
SuperbBased on  1232  reviews

Rating by category:

10.0
Location
10.0
Rooms
9.0
Service
8.0
Dining
  • 9.6
    Exclusive

    Great location directly adjacent the Zloty Terraces shopping centre/cinema and a few minutes walk to the Palace of Culture and the central rail station. Less than 40 pln taxi ride to the airport (booked independently with Halo ok! Taxis). Very polite and helpfull staff provided a safe place for our luggage after check-out, for free!

    Charging a high rate for wi-fi use in the 'standard' rooms is a bit rich (this is Australian slang for 'excessive'). However, we did use the in house computers and printer for free in the hotel lobby.

  • 8.2
    Fabulous

    everything

    no free wifi

  • 9.6
    Exclusive

    I stay there quire regularly because of the proximity to Central Train Station and because the hotel delivers reliable service at good price. I was pleased with the renovated and updated lobby. The room was clean and quiet; there was an in-room safe and a tea/coffee machine, two basic comforts which I need when travelling.

    I wish that one day they would add a swimming pool.

  • 9.0
    Superb

    location close to the city center and shopping mall

    n/ a

  • 6.2
    Good

    Location

    dirty hotel with disgasting smell in the rooms esp smoking rooms. Room services is rather poor.

  • 8.2
    Fabulous

    What you expect from a Holiday Inn

    Having to pay to use Internet in my room No shampoo/conditioner in bathroom

  • 5.0
    Guest rating

    Location is pretty good as the hotel is placed in the heart of Warsaw next to the Golden Terrace- Shopping Center. However, would not recommend it if you're looking for some more relaxing side of the visit. You can hear loud music at night and building works all day long starting from a very early morning hours. Staff was really nice but this is what you would normally except in any hotel.

    1. Be careful! They will try to add some extra 'additional' cost which are in fact hidden when checking out. They do not provide sufficient information regarding prices instead they will say: 'all information was available at the reception desk or placed in the room Cupboard' (not clearly visible- for purpose to make you pay) They adding some extra things to your final bill hoping that you won't notice.... Believe me many guest have queried about a few issues (bill, room, etc) and they were insisting (when a complain occurred) that the hotel practice is worldwide implemented (making you feel like an idiot) in other hotels so guests should be aware of the extra cost which are in fact are not explained and again hidden. 2. Management a bit cocky and arrogant, noticeable some crushes between staff and management which guests are not particularly interested to experience or hear. Lack of 'communication' staff training at the reception desk- ... some good customer service skills are required out there and how to provide sufficient, accurate and concise information. 3. At the check in they will ask you to swipe your card (do not let them) and will not inform you that they will take about 100 euros. Hotel holds can tie up your money and may/may not reverse it after a few days after your check out but definitely will not give you back the commission that a bank applies when converting to your home currency! Think carefully before handing over a debit card at this hotel front desk. 4. Room was not cleaned every day, fungus in bathroom 5. No swimming pool, no free wi-fi in the room (only within Lobby area but the speed and signal are very poor

  • 9.2
    Superb

    This is a stunning hotel that is great value-for-money. Check-in was lighting fast, the rooms were spotless and super-comfortable, the bed was huge and an actual king size (as opposed to the roughly put-together singles available everywhere else in Poland), the wifi was quick and always worked, and the location was incredible- literally across the street from a great shopping complex that also had a supermarket, less than 350m from the closest Metro, and 500m away from the main train station. Our room had a bathtub as requested and the shower was always hot. I also loved that we could control our own room temperature, with access to a heater, an air conditioner, and windows that we could open. The place was just lovely to stay in, and I would absolutely stay here again.

    This was a great experience, and the improvements I can think of are minor. I would, for example, have loved a kitchenette. I would also have preferred a TV that was more up-to-date and connected to the internet- I had this available at much cheaper and less classy hotels across Warsaw, and it allowed me to watch videos in my language on YouTube, online, etc. Finally, there are renovations happening in the fitness centre at the moment, and while that's understandable, I did feel they could have started later in the morning to allow for a restful sleep.

  • 9.6
    Exclusive

    Next to a shopping mall and very close to the central railway station. Facilities are standard.

    Wifi

  • 8.2
    Fabulous

    Location in Warsaw was ideal, one could walk to most places of interest.

    Price of breakfast was too high.Enjoyed the city

  • 10.0
    Exclusive

    I have stayed in 5-star hotels in Warsaw, but the Mercure Warszawa Centrum is much better! The lobby is big and welcoming, great location, plenty of amenities. My room was very large, clean, and comfortable. The price is unbeatable for everything you get! Mall, grocery store, cafes are all within walking distance. I didn't get a chance to eat at the Winestone bar or order room service, but it all looked very good and priced reasonably. Coming from the airport, just take the bus #175 and it will drop you off at Central Station in about 30 mins, then walk around back and you will find the hotel. Made everything so simple! I will definitely stay here again.

    The front desk staff were not very friendly and didn't smile, but that is common for Poland.

  • 10.0
    Exclusive

    location, price, clean, confort, staff are really helpful. I remembered the receptionist named Beata that gave us a very complete introduction to the city, made us enjoy more.

    nothing

  • 9.2
    Superb

    Close to train station. Clean, free tea and coffee.

  • 6.6
    Good

    - Large comfortable chain hotel - Upmarket modern area - Close to central railway station, shopping mall, Palace of Culture & historic Jewish area - Pleasant wine bar attached

    - Typical chain hotel, perhaps aimed more at business traveller - Staff tried to be helpful but gave inaccurate info re Modlinbus & nearby Ghetto wall memorial - Long way from old town & most places of interest. - Relatively expensive breakfast (we ate in local cafes for fraction of price) - Slow wifi

  • 9.2
    Superb

    This was a convenient location in a well appointed business hotel near transportation for our travels in Warsaw. A nice change from the hostels and bnbs. Across the street from a mall and metro. Uber always out front

    staff a little reserved

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Highlights
9
SuperbBased on  1232 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Poland

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 13 yearsExisting beddingFREEMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Frederic Chopin (WAW)4.7 mi
Modlin (WMI)21.2 mi
Train
Warsaw Central Railway Station1000 ft
Warszawa Główna1000 ft
Underground
Rondo ONZ Metro Station1400 ft
Centrum Subway Station2000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room
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